Leading Open Source Predictive Dialers
ICTDialer is an open source web-based unified communication autodialer software solution. ICTDialer is all in one solution for telemarketing businesses. It is a multi-tenant Voice, SMS, and Fax broadcasting autodialer software solution. ICTDialer blast thousand of calls at a time. This software is built on Content Management System(CMS) Drupal, Freeswitch and based on very powerful communication framework ICTCore. ICTDialer support VoIP, FoIP, and PSTN for termination.
ICTDialer’s IVR Designer is a brilliant open source interactive solution. IVR Designer allow you to create advance telephony system very easily with drag and drop interface.
VICIDIAL dialer is designed to extend the functionality of the Asterisk PBX through platform-independent web-based applications. It includes the VICIDIAL inbound/outbound call center application. With Vicidial you have a fully featured open source predictive dialer.The suite is scalable across multiple Asterisk servers.
Newfies Dialer is another open source autodialer software solution. It is a Voice and SMS messaging software solution. It is a high-speed Voice and SMS messaging broadcasting autodialer software solution. This software is based on FreeSWITCH. This software also supports Interactive Voice Response(IVR) campaign.
Newfies Dialer provides the Call Detail Report(CDR) features you can export it to CSV file. This Autodialer is also supporting Press 1 campaign for transfer call to live agent. It is released under MPL V2.
GOautodial is an open source web-based call center autodialer software solution. It is supported CentOS server for installation. GOautodialer supports both inbound and outbound campaign. This software is developed by combining and integrating different open source solution like it used Mysql database, PHP language, Asterisk communication framework etc. It supports VoIP trunk and telco lines. This autodialer can also be used for conducting surveys because it supports survey dialing.
OSDial is an open source predictive autodialer software solution. This software provides the user-friendly Graphical User Interface(GUI).This software based on Asterisk and needed CentOS server for installation. OSDial is supported both campaign inbound and outbound Interactive Voice Response(IVR).OSDial will scale from a couple of agents to several hundred agents. This autodialer is available under a license called Affero General Public License(AGPL).
Other Open Source Predictive Dialers
Gnudialer is a Open Source predictive dialer licensed under GNU GPL.
VICIDIALNOW is a fully automated VICIDIAL installation disk
The Indosoft Dialer is an open-standard open-architecture switch and comes with a full suite of Database, List-management, Scripting and Administrative console. It connects to Open source databases like MySQL, Postgres as well as proprietary databases like Oracle. It runs on one of the most stable CTI telephony platforms with a Soft-switch that provides a feature rich PBX and call routing. The Dialer can be set to run in Agent Ready, Power and Preview Dialing mode as well.
