Request Tracker (RT) is a robust enterprise-grade ticketing and helpdesk software designed to empower teams to intelligently and efficiently manage tasks, issues, and user requests. Widely recognized as a powerful helpdesk system, Request Tracker excels in handling critical tasks such as identification, prioritization, assignment, resolution, and notification. These capabilities make it indispensable for enterprise-critical applications, including project management, help desk operations, NOC ticketing, CRM, and software development. Request Tracker is trusted by numerous Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide.
